Treehouse Muzique Frequently Asked Questions

How do I pay with papal?

1. Add whatever you want to buy to your cart.
2. Click the “checkout” link
3. Fill out the form on the checkout page and choose “Paypal Express Checkout”
4. Click “Purchase” and the paypal window opens
5. Log in to paypal

6. Pay
7. When you’re done two important things will happen

I. You can click “return to treehouse muzique” and you will be redirected to a download page where you can download you purchase (if you bought a digital file.)
II. You will receive an email with a download link for your files.

Note: If you didn’t purchase a digital file, we will contact you soon with your shipping information and tracking instructions.

How do I pay with a credit card?

1. Add whatever you want to buy to your cart.
2. Click the “checkout” link
3. Fill out the form on the checkout page and choose “Paypal & Credit Cards”
4. Click “Purchase” and a paypal window will open
5. Choose the paypal guest option for credit cards

6. Fill out all your information and pay
7. When you’re done two important things will happen

I. You can click “return to treehouse muzique” and you will be redirected to a download page where you can download you purchase (if you bought a digital file.)
II. You will receive an email with a download link for your files.

Note: If you didn’t purchase a digital file, we will contact you soon with your shipping information and tracking instructions.

I bought a Sunday Soul archive but the email did not include a download link!

Nothing is wrong. On the item description page where you read and listen it says this about Sunday Soul Archives:

Once your transaction is complete you will receive an automatic email from the shop to confirm, then we will personally send you an email with your download link. While this is less than ideal, the size of the archives prohibit us from keeping them here on this server.

Don’t worry. We will personally verify your purchase and send you an email with a thank you, and a download link.

I want to download files to my iPhone or iPad

Right now, at iOs 6, you are not able to download music files directly to your peripheral devices. Not at least without very expensive app development (that we can’t do.)
So for the time being, you can purchase remotely, but please click your download links from an actual computer. This will allow you to drop your media files into iTunes and then sync your peripheral devices and enjoy them everywhere.
This takes some of the instant gratification out of an impulsive purchase, but it also ensures that your phone and ipad doesn’t overflow with music you may regret later, and whatever else apple were thinking when they restricted their mobile devices in this way. Perhaps iOs 7 will have a solution for this issue, but for now, this is how it works.

Something’s wrong!

Don’t worry.
Use the contact form here to communicate with us and someone will get right back to you.

How do I tell you that I want a different colored T-shirt than the one you’re offering?

It’s easy, but it’s not automatic.
When you choose your t-shirt and during the checkout process there is a place for adding “Special Instructions.” Just type in what color shirt you want, or how you’d like the shirt customized, and we will get the message.

We will send you a picture of your shirt before we process your order so you can see what it will look like, and change your mind if it doesn’t look like you’d hoped.

I forgot to add “special instructions” in my t-shirt order. What Do I do now?

Just contact us. We’ll take care of it.

Who designed your site?

Our own sweet darling Fernando
He’s a very busy boy, but not too busy to keep slugging against all this angry code for little old us.
Fernando was awarded the 2012 AND 2013 Design award for ODC Theater Present’s current season.
Way-ta-go Fernando!